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As the old adage goes, customer is king. It is how businesses handle, organise and interact with them is the key to success. Every small or big organisation today is aware of the relevance and importance of a customer relationship management or a CRM software. There are numerous CRM solutions available in Dubai & UAE to choose from, but selecting one is not an easy task. You have to keep in mind a lot of things before you finally get into an agreement with a service provider who deals with CRM solutions in Dubai & UAE.

With growing consumer demand, organisations find it difficult to meet their level of expectation without the support of a reliable CRM solution in Dubai & UAE. If you are based in and around Dubai here are some strong reasons why you should get in touch with vStacks Software Solutions for its eZnet CRM offering.

A cloud based customer relationship management solution, eZnet CRM provides incomparable features, which is also capable of effortlessly integrating with your current business model.

But, it is first important to know what is CRM and how does it work.

What is CRM?

Customer relationship management, or CRM is a process used by organisations to strengthen customer relationship by trying to understand more about their needs and requirements. It is also a process which integrates various functions like sales and marketing within your organisation to enhance your overall revenue.

How CRM helps your business?

Our CRM helps you understand your market, customers and their needs better by gathering and evaluating all the relevant data. It also integrates your sales and marketing teams and helps improve the satisfaction of your customers by providing quick service and support. What is more, it provides a 360 degree view of your organisation, which improves its functioning by streamlining your day to day operations.

Why you should consider vStacks Software Solution’s eZnet CRM offering?

Pricing – While evaluating a CRM software, affordability should be one of the main factors to consider. It is important to deliberate on what features you would get in the price that you pay upfront and/ or the per user price. But, this should not be the only consideration, as return on investment is equally significant. Also, make sure whether training, support and upgrade costs are included in the price you pay or not. When you join hands with vStacks Software Solutions the prices you get are the most competitive in the industry.

User friendly You should select a CRM which is intuitive and easy to use, or else your employees would never be able to adopt it with open arms. And, that is exactly what you get when you use eZnet CRM.

Support – A customer care that is responsive always comes in handy, especially during the implementation phase. At vStacks Software Solutions, we provide 24X7 support to all our customers so that you never get stuck in between.

Scalability – It is crucial to select a CRM solution that gives you the scalability option. With vStacks Software Solutions you get the liberty of scaling up your operations as and when the need arises. No questions asked, you get what you want!

Security – Security should always be an important evaluating criterion while selecting a CRM solution because there is nothing more valuable than your company data and customer information. With a cloud based customer relationship management solution, eZnet CRM provides unparalleled security to all its customers.

With so much at stake, you should always consider a CRM solution that has experienced people backing its operations all the time. And, when you opt for vStacks Software Solutions, as your CRM service provider – expertise, experience and professionalism are guaranteed.