CRM Software Company Dubai
With cut throat competition and the rising level of customer expectations, it is becoming increasingly difficult for businesses to cater to the needs of their clients without adequate technological support. That is the reason why companies across the world are adopting CRM or customer relationship management software. If you are a company based out of Dubai or Sharjah, and you have still not started using a CRM software, then you are missing out big time on benefits of this technological marvel. What you need is a CRM software company Dubai that can help you implement a CRM solution so that you are able to reap the benefits of modern technology. But, you have to exercise caution while selecting a CRM software company Dubai. When it comes to a CRM solution, not everyone out there in the market is capable of delivering the best of services. Hence, you need to select a CRM software company Dubai after a lot of deliberation.
Welcome to the world of vStacks Software Solutions. We are a software company based out of Dubai and our CRM offering, namely eZnetCRM is widely being used by corporates across the world. We have over two decades of experience in the software industry, which allows us to successfully implement a CRM solution in any vertical.
With offices in Dubai, India and the US, we have the required exposure, expertise and, experience of successfully delivering the CRM software services for clients around the globe. Our CRM offering, eZnetCRM is a preferred CRM solution being successfully used by corporates all over the world.
eZnetCRM is a cloud based CRM that helps companies streamline their business processes allowing them to serve their customers better.
What is a CRM?
CRM or customer relationship management is a software that helps businesses organize, automate, and streamline every aspect of customer interaction, including marketing, sales, customer support, and service. It improves customer experience and helps organizations in retaining them.
What to look for in a CRM software company Dubai?
Irrespective of the size of the business, a CRM solution is known to offer several benefits to companies who use the software. But, you need to select a reputed CRM software company Dubai to maximise the benefits of the solution.
Here is what you should look at when selecting a CRM software company Dubai:
The company should have sufficient experience in the market– The company you are planning to hire should have sufficient experience in the CRM industry. Experience comes in handy not just during the implementation stages but also afterwards. vStacks Software Solutions has over two decades of experience in the software industry and we know what it takes to implement a CRM solution. There are numerous companies using our product eZnetCRM and we have stood rock solid with them whenever they have needed us.
They should have a user friendly product – Any CRM software company you select should have a user friendly and an intuitive interface. This is very important because hard to use products can only confuse your team members. When you select vStacks Software Solutions as your CRM software company, you can rest assure on both the counts. eZnetCRM is not just easy to use but is also an intuitive CRM, which your employees can adopt without much of a problem.
They should provide adequate technical and customer support – This is an important one. You should never engage with a company that does not offer adequate customer support. A responsive customer care is always a great help. At vStacks Software Solutions, we know the significance of customer support, and that is the reason why we provide round the clock technical as well as customer assistance to all our clients. It is not too difficult to find out from our present clients the kind of customer service we provide. In fact, we encourage our prospective customers to interact with our present clients so that we start our relationship on a bond of trust.
They should customise their offering – Every business has unique requirements, and the CRM offering you select should be customised according to the needs of your organisation. When you are dealing with an experienced CRM software company Dubai like vStacks Software Solutions, you can rest assure that our product eZnetCRM is customised to suit your needs and requirements. We make sure that you get a CRM that can handle your business processes effectively and efficiently.
Do think of mobility – It is vital for your sales team to get access to all the relevant customer data on the go. Mobility is crucial to the success of your sales employees. Hence, you should select a CRM software that offers mobility. And, eZnetCRM being a cloud based offering, it allows your team members to get access to the data from anywhere. All your team members require is a mobile device and an internet connection. It definitely helps your team members to serve your clients better.
They should provide a scalable option – Scalability is an important criterion to consider. You of course cannot invest in a CRM software every few years. You need a CRM software that grows with you. When you select a CRM software company Dubai like vStacks Software Solutions, you do not have to worry about the scalability clause. Our CRM software allows you to grow the you want, no questions asked.
They should offer competitive pricing – Though price should never be a limiting factor, still it is important that the company you are planning to hire offers competitive pricing and is transparent in their dealings. At vStacks Software Solutions, we understand that fleecing customers is a short sighted business approach. Our pricing is not just transparent; it is also comparable to the best in the industry. Companies using eZnetCRM can easily vouch for our claims. Whether you are a business based out of Dubai or Sharjah, if you have still not started using a CRM software, just get in touch with vStacks Software Solutions for our CRM offering eZnetCRM.