CRM Application Development Company
With competition increasing by the day, businesses need to do everything they can to keep their customers satisfied. If you don’t look after the interests of your customers, they are likely to desert you sooner rather than later. Therefore, what should businesses do to improve customer experience? You need to take the help of technology to help you serve your customers better. One tool that allows you to do all of that and more is a CRM solution. Irrespective of where you operate from, CRM software allows you to proactively engage with your customers so that you can keep them satisfied, happy, and in your fold. But to help you serve your customers better, you need a reliable CRM application development company. However, with so many CRM software companies out there in the market, how do you select the best CRM application development company for your business.
You don’t have to worry about a reliable CRM application development company if you operate from the UAE because you have vStacks Software Solutions around. Our product, eZnet CRM, is a smart and reliable CRM solution, which is at the forefront of providing custom CRM solutions to businesses, both big and small.
vStacks Software Solutions has got more than twenty years of experience in software development. With offices in the UAE, India, the USA, and the UK, we have clients using eZnet CRM almost everywhere in the world.
What is CRM application development?
CRM application development is not all that easy. You need to know the pulse of your customers to develop a smart CRM solution. Your developers need a clear understanding of your consumer’s behavior to deliver trustworthy software. CRM application development is an evolutionary process. To deliver a smart solution, you need to test the application at various stages. While developing the software, developers need to pay special attention to two things – user interface and user experience. After all, those using the product should not face problems in using the software. If the CRM solution has an unfriendly user interface, it becomes difficult for the users to use the system, resulting in poor user experience. Hence, it is vital to test the product on various fronts so that the result is satisfactory. And, without proper research and testing, it is difficult to deliver a smart solution.
Benefits of using a CRM solution
Customers these days have become demanding, smart, intelligent, and impatient. Managing customer aspirations is not an easy task. If you want to keep your customers happy and satisfied, you need to use a smart CRM solution. Some of the benefits of using a CRM system include:
- A CRM system helps you develop a strong relationship with all your customers.
- It organises all your contact data and segments your customers so that you can take appropriate action for each client.
- It helps you manage all your communication and interactions with your existing customers as well as your prospects.
- It automates data entry.
- It reminds your sales reps to follow up with your prospects at the right time.
- It helps you create all the sales reports.
- It helps you forecast your sales performance.
- It streamlines your sales and marketing functions and improves collaboration between them.
- It helps improve team communication and facilitates collaboration among employees.
- It helps you track your customer’s activity, including their purchase history.
- It helps you to cross-sell and up-sell.
- It helps you to improve customer service and streamlines your business operations.
What eZnet CRM offers?
eZnet CRM is intuitive and easy to use with a wide range of features, which helps your team members to develop a strong relationship with all your customers. Some of the important features are:
- Calendar and task management
- Inventory management
- Document management
- Real-time dashboard and reporting
- It helps you create up-to-date quotes quickly.
- It streamlines your marketing function. You can plan, create, assign, execute, and monitor your campaigns in an organised way. With eZnet CRM, you can keep track of the cost, revenue, and other vital aspects of your campaign.
It allows you to manage all your leads in time so that you don’t miss out on opportunities.
- Data security and backup
- Mobile CRM
Why do you need to select vStacks Software Solutions?
Experience – With plenty of experience in the software development industry, we know what it takes to develop a smart CRM solution. At vStacks Software Solutions, we invest a lot in research, which helps our developers to deliver state-of-the-art software.
User-friendly – eZnet CRM is intuitive and easy to use, which offers a seamless user experience. Your employees will never face any problem in using the solution.
Customization and integration – When you opt for a solution like eZnet CRM, you don’t have to bother about customization and integration. At vStacks Software Solutions, we ensure that we customize our solution to suit your requirements so that you can reap all the benefits. You also don’t need to worry about integration, as eZnet CRM integrates well with most of your existing applications.
Mobility and scalability – In today’s time, it is important to opt for a solution that is mobile and scalable. eZnet CRM is a mobile and scalable CRM. eZnet CRM is a cloud-based CRM. You can access it from anywhere without any problem. What you need is an internet connection to access your data. Also, our CRM solution is scalable – you don’t have to worry about your growing needs because we can upgrade your resources as and when you so desire.
Pricing – When you are dealing with a company like vStacks Software Solution, you don’t have to worry about pricing. We don’t believe in fleecing our customers. Our rates are competitive and comparable to the best in the industry.
If you operate out of the UAE and are looking for a reliable CRM application development company, you should get in touch with vStacks Software Solutions now.