Cloud-Based CRM Software

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With rising customer expectations in a fiercely competitive environment, it is difficult for businesses to remain relevant without taking the help of technology. In case you want to keep your customers satisfied, then you have to take care of their needs proactively. One tool that has become essential for businesses across the world is a CRM software. And, when you add cloud technology to the CRM software, the benefits increase manifold. Yes, cloud-based CRM software is known to help businesses meet the rising expectation levels of customers more effectively. The cloud-based CRM software or customer relationship management tool not just allows businesses to deal with their customers proactively, but it also streamlines their business operations.

Regardless of where you do your business from, if you are not using a cloud-based CRM software, you are missing big time on opportunities. Cloud-based CRM software offers several benefits to businesses around the world. And, if you are based out of Middle East, UAE, or Dubai, and still not using a cloud-based CRM software, you should start using one at the earliest to climb the success ladder. But you need a reliable and dependable cloud-based CRM software company to reap the full benefits of the tool. However, finding such a company in UAE, Middle East, or Dubai is not all that easy.

It is here that vStacks Software Solutions comes into the picture. vStacks Software Solutions is a software company based out of Dubai, and our cloud-based CRM offering namely eZnet CRM is widely used by businesses across the world. We have the necessary experience that helps us implement the solution with ease in, well, almost all the verticals.

We have offices in Dubai, India, and the US which gives us the necessary exposure and experience to deliver cloud-based CRM services to our clients across the globe.

eZnet CRM is a cloud-based CRM that helps companies streamline their business processes allowing them to serve their customers better.

What is a cloud-based CRM?

Cloud CRM is where the CRM software, tools, and the company’s customer data resides in the cloud and is delivered to the end user through the internet.

Benefits of cloud-based CRM

As mentioned earlier, a cloud CRM offers several benefits and some of them are:

Hassle-free installation – With a cloud CRM you don’t have to worry about installation. No hardware is required, you don’t have to set up a server, and you also don’t have to bother about maintenance. You also don’t need to put in place an IT department to reap the benefits of the CRM software.

Easy and hassle-free access – With a cloud CRM, you have the liberty of accessing information on the move. This is especially important for sales people who need customer data and other vital information on go. Cloud CRMs are in general mobile-friendly; hence you can access it from anywhere and at any time.

Cost savings – You don’t need to invest huge amounts in the installation of the CRM. You don’t have to buy the hardware, software, and you also don’t have to spend anything on its maintenance. You also don’t have to hire a big IT team to reap the benefits of the CRM software.

Flexibility and Scalability – Whether you are a startup or a big business house, a cloud CRM has the flexibility to offer you all the benefits. You don’t have to worry about your expansion plans. You can get the desired bandwidth and storage space as and when you grow.

Integrates well with other apps – All you need is the right cloud CRM, and it easily integrates with your present workflows.

Secure data backup – Backing up data and that too securely is a big hassle for business all over the world. But, when you opt for a cloud CRM, you don’t have to worry about secure data backups. You can never lose data if you are using a cloud CRM – be it a system crash or a power outage. Cloud CRM is also known to provide heightened security which not only protects your data but also protects your business.

Why should you select a cloud-based CRM like eZnet CRM for your business?

The service provider you select should have adequate experience and reliability in the market. Both experience and reliability come in handy because it helps the service provider in smoothly implementing the CRM software. We, at vStacks Software Solutions, have the requisite experience (over two decades) in the software industry and our impressive client list is a proof that we have served our customers well.

Besides, experience and reliability here are some other reasons why you need to select a cloud-based CRM like eZnet CRM:

eZnet CRM is easy to use – One of the most important criteria while selecting a cloud-based CRM is its ease of use. There is no point in hiring a CRM provider whose product is difficult to use. eZnet CRM is not just a user-friendly CRM, but it is also an intuitive one which makes it so popular among businesses across the globe.

You get adequate technical and customer support – Technical assistance and customer support are important not just during the implementation stages, but you also need it afterward. And, we at vStacks Software Solutions, understand our customer’s requirements fully well. That is why we offer technical assistance and customer support as when you need it. We believe in proactively helping out our customers.

We can customise our offering – Every business is different. It is therefore essential that the CRM you select should be customised according to the needs of your organisation. With so much of experience under our belt, you can rest assured that we can customise our offering so that it suits your requirements.

Our offering is scalable – When you start using eZnet CRM, you don’t have to worry about your expansion plans. Our eZnet CRM offering is scalable. You can scale up and down your operations according to your business requirements. All you need to do is inform us and upgrade your services.

We offer competitive pricing – Though the price is an important criterion, it should certainly not be a limiting factor. Our cloud-based CRM is competitively priced which matches the best in the industry.

If your business is based out of Dubai, UAE, or the Middle East, and you need a cloud-based CRM software, you should get in touch with vStacks Software Solutions and start using our product eZnet CRM at the earliest.