Managing customer relationships is the single most important thing for businesses, both big and small. With competition growing at a breakneck speed, there are many waiting outside to grab your customers. Unless you look after the interests of your customers, it is tough for you to retain them. To know your customers properly, it is crucial to understand their needs. However, it is difficult to keep track of every single customer manually. That is why most companies these days take the help of technology to build a strong relationship with their customers. One tool that helps you build robust relationships with your customers and prospects is CRM. Regardless of where you do your business, a reliable CRM solution can help you manage your customers more efficiently. But all CRMs are not made equal. You need to look for a reliable CRM software development company to get the most out of your solution. However, with so many CRM software development companies out there in the market, how do you select the best CRM software development company for your business. You need to weigh your options carefully.
But if you do your business from the UAE or the MENA region, you don’t need to worry about finding a reliable CRM software development company because you have vStacks Software Solutions around. vStacks Software Solutions is a software development company based out of Dubai. We deliver workable CRM software solutions for businesses, both big and small, in diverse verticals.
Our product eZnetCRM has not just been well-received in the UAE and the MENA region, but it has also found acceptance worldwide. With offices in the US, the UAE, and India, we know what it takes to deliver workable CRM software solutions.
eZnetCRM is a cloud-based, enterprise-wide CRM solution that can help you build strong relationships with your customers.
What is CRM software, and the benefits it offers?
eZnetCRM is a tool that helps businesses manage employees, vendors, and partner relationships. You can also use the application to manage customer data, customer interaction, automate sales, marketing, and customer support.
A CRM solution can help your business on a lot of fronts. Here are some of the reasons why your business should start using eZnetCRM sooner rather than later:
- CRM can streamline your business processes.
- It stores all your customer data and information in one place.
- It can increase the efficiency of your employees significantly.
- It can help boost your sales.
- It helps improve customer satisfaction.
- It helps you to serve your customers better.
- It improves your customer service.
- It offers better analytics.
If you want to get the most out of your CRM solution, you need to make sure that you find a reliable and trustworthy CRM company. That is why the most crucial thing is to evaluate the CRM company properly.
How to evaluate a CRM company?
If you want to select the right CRM, you need to make sure that you follow these guidelines:
- Assess your needs properly.
- Make sure the CRM system is easy to use.
- The CRM solution should have all the features and functionalities you need.
- Think about integration.
- Never overlook customisation and training.
- Don’t forget about scalability.
- Look for a company that offers responsive customer support.
- Consider pricing, but it should not be the only criteria.
Why should you select vStacks Software Solutions as your CRM software development company?
vStacks Software Solutions has the experience and exposure to deliver software solutions that are user-friendly, intuitive, and easy to use. eZnetCRM is also easy to use and intuitive, which your employees can use without any problem.
eZnetCRM has a rich feature-set. We have all the basic CRM features that you need as an organisation. Here are some of the features:
- Contact management
- Lead management
- Interaction tracking
- Document management
- Email integration
- Quote/ proposal management
- Workflow automation
- Reporting and analytics
What sets eZnetCRM apart from other solutions is our ability to customise our solution to suit our customer’s requirements.
From implementation to training, we help you on all fronts. When you deal with vStacks Software Solutions, you don’t need to worry about training. We make onboarding easy for all our customers.
eZnetCRM can integrate well with most of your existing applications. You don’t need to worry about integration issues when you opt for eZnetCRM.
Our CRM solution is scalable. You don’t have to worry about your growing needs.
We understand that your business is important to you. We have a responsive customer care, and we provide round the clock support to all our customers.
Our pricing is competitive, and it matches the best in the industry.
If you are looking for a trustworthy CRM software development company in the UAE or the MENA region, you should get in touch with vStacks Software Solutions now.
You can contact us for a free demo today!